Lists of Things NCC plans to Stop your Network Provider from Doing

I must commend the NCC for making bold steps to stop the ripoff from some of our Network providers.

This rules would reduce unsolicited messages and unauthorized subscriptions, they'll help regulate fairness  across the providers.

Here are lists of things they plan to do

The Commission has been inundated with various complaints such as: 

1) Unsolicited text messages and calls.

2)Failure/refusal to roll over unused data at the expiration of data bundle by service providers.

3) Automatic renewal of data services upon expiration and activation/subscription to data and value added services (VAS) without prior consent of the subscribers. 4) Call Masking/Refiling.

Another new improvement

The Commission as consumer-centric institution has taken appropriate steps such as:

 1)Development of 2442 DND Short Code to solve unsolicited text messages/calls.

2) Issuance of Direction to Service Providers on Data Roll-over which enables consumers to roll over unused data for period of time, ranging from 1 to 7 days, depending on your data plan. This took effect from 26th of June, 2018


3)The Commission also developed 622 Toll-free Line through whichyou can easily lodge complaints for any unresolved service issue to the NCC. 4) With respect to Call Masking/Refiling, the Commission is working seriously to abate this.



Source: Twitter @NgComCommission